E-commerce Guide

Average Order Value Explained

AOV measures average revenue per completed order.

Formula

Divide order revenue by completed orders.

Why it matters

AOV is useful for evaluating merchandising, bundles, upsells and free-shipping thresholds.

Do not isolate it

Higher AOV is not automatically better if margin, returns or conversion deteriorate.

Practical takeaway

Use the metric that matches the business question you are trying to answer. When several metrics describe different stages of the same workflow, compare them together rather than optimizing one in isolation.

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