Marketing Guide

Email Open Rate and CTR Explained

Email engagement metrics help separate delivery, attention and action.

Open rate

Open rate compares unique opens with delivered messages.

CTR

Email CTR compares unique clicks with delivered messages.

Use carefully

Privacy changes in email clients can affect open tracking, so clicks and downstream conversions often provide stronger behavioral signals.

Practical takeaway

Use the metric that matches the business question you are trying to answer. When several metrics describe different stages of the same workflow, compare them together rather than optimizing one in isolation.

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